Shipping & delivery
We ship to valid addresses in the United Kingdom. Standard shipping is free on every order in the United Kingdom, with no minimum purchase.
- Order cutoff: 5:00 PM (GMT-5), Monday–Friday
- Handling: 1–2 business days
- Transit after dispatch: 6–8 business days
- Estimated total delivery: 7–10 business days from the order date
Tracking is emailed after dispatch. Delivery estimates are not guarantees and may be affected by carrier disruptions, severe weather, or peak periods. Read our full Shipping Policy.
Returns & refunds
You may request a change-of-mind return within 30 calendar days after delivery. Contact hello@alfaempire.com for instructions before sending anything back.
- For a change of mind, size or preference, the customer pays return shipping, which may be an international shipment to our U.S. returns facility.
- For damaged, defective or incorrect items, Alfa Empire covers reasonable return shipping or provides another no-cost resolution.
- No restocking fee.
Under our voluntary policy, refunds are normally issued to the original payment method within 7 days after receiving and checking the return. The 30-day window does not limit your rights under the Consumer Rights Act 2015. Read our full Return and Refund Policy.